How do dating apps use my data? A video explainer
Ever used a dating app? That data doesn’t stay private for long. PIRG advocate R.J. Cross explains what happens next with help from Finn Myrstad of the Norwegian Consumer Council.
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Buying a car should be less confusing. The FTC can help.
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Buying a Used Car? Look Out for Dangerous Recalls.
If driving around in a vehicle with dangerous, defective parts is something you’d like to avoid, then next time you’re buying a used car – look out. Because the reality is that many used cars available for sale – including at the nation’s biggest used car dealer, CarMax – contain just such defective parts. In our new survey of vehicles for sale at eight CarMax locations in three states, we found that more than one in four vehicles contained unrepaired defective parts that had been recalled for presenting safety issues, including the problems listed above.
Older Consumers Have an Important Ally in the Consumer Bureau
The findings of our new report, Older Consumers in the Financial Marketplace, suggest that mistreatment of older consumers by financial companies is widespread – but also that older consumers would be worse off, and more vulnerable to predatory companies, if not for the work of the Consumer Bureau.
A Rude Introduction to the American Way of Credit
In early September, my personal information - Social Security number, birthdate, address - and that of 143 million other users, was compromised in the Equifax security breach. This has been the icing on a very frustrating cake as I have wrestled with credit for months since moving back to the U.S.
A Two-Way Flow of Information at the CFPB
The Consumer Financial Protection Bureau and its Consumer Complaint Database provide a good example of how a two-way flow of information can help make government more effective – and how it can benefit from modern online tools for sharing data.
My Grandmother, Financial Fraud, and the CFPB
In the 1990s, my grandmother lost $60,000 to a financial scammer who took advantage of her age and vulnerability. A lucky, and perhaps illegal, phone call from her bank flagged the problem to the family. Today, thanks to the Consumer Financial Protection Bureau, I think it’s likely the problem would have been noticed and stopped sooner.