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New study highlights the trouble with auto loans
Cars in a parking lot

Consumer alerts

New study highlights the trouble with auto loans

Consumer Reports' new analysis of over 800,000 auto loans might make you rethink getting a car loan through a dealership. And it should make us all ask: is a transportation system that requires people take on so much debt really that functional?

Your Phone Isn’t Listening to You. It’s Just Tracking Your Every Move.

Consumer alerts

Your Phone Isn’t Listening to You. It’s Just Tracking Your Every Move.

With our phones constantly at our sides, feeding us ads that seem a bit too on the nose, many can’t help but wonder if our phones are eavesdropping on us. While there's no easy answer, the evidence points to no. However, there's a far more sinister reason why tech companies choose not to listen to our conversations: they already have all the information about us they could ever need.

How to explore consumer problems in the financial marketplace using the CFPB’s Consumer Complaint Database

Consumer alerts

How to explore consumer problems in the financial marketplace using the CFPB’s Consumer Complaint Database

The information in the CFPB's Consumer Complaint Database is a treasure trove of information about consumer experiences in the financial marketplace. But the database can present challenges for new users. Here's some information and tips for getting the most out of the database, and a new tool for downloading data.

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