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How Has the CFPB Helped Consumers Dealing with Debt Collectors?

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How Has the CFPB Helped Consumers Dealing with Debt Collectors?

The Consumer Financial Protection Bureau receives more complaints about debt collection than about any other topic. The complaints are submitted by consumers who reach out to the CFPB for help resolving problems with debt collectors and other problems in the financial marketplace.

Do Consumers Need the CFPB?

Consumer alerts

Do Consumers Need the CFPB?

The Consumer Financial Protection Bureau helps protect consumers in the financial marketplace, which includes banks, debt collectors, mortgage and vehicle lenders, credit card companies, credit bureaus, payday lenders, student loan servicers, and other financial actors. The CFPB protects all consumers by implementing fair, clear and transparent rules to protect consumers in the financial marketplace.

How Has the CFPB Helped Consumers?

Consumer alerts

How Has the CFPB Helped Consumers?

The Consumer Financial Protection Bureau has helped consumers reclaim billions of dollars lost through unfair financial practices. As of the end of 2016, the CFPB had returned more than $11.8 billion to 29 million customers.

What Comes After the Auto Bubble?

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What Comes After the Auto Bubble?

Building a less car-dependent transportation system is a necessity not just for the environment, our health and the effective functioning of our cities and towns, but also for the financial health of American households.

The Consumer Impacts of Medical Debt Collection

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The Consumer Impacts of Medical Debt Collection

The tactics used by the debt collection are a growing source of consumer pain; they include incessant calling, threats of arrest, and damaged credit reports – while often targeting the wrong consumer, and often violating the law. To gain insight into the impact on consumers of medical debt collection, we turned to the consumer complaint database of the Consumer Financial Protection Bureau (CFPB) for our new report, Medical Debt Malpractice: Consumer Complaints About Medical Debt Collectors, and How the CFPB Can Help. 

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