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CFPB

The findings of our new report, Older Consumers in the Financial Marketplace, suggest that mistreatment of older consumers by financial companies is widespread – but...

Oct 12, 2017 Blog Post
An Analysis of Complaints, and Results, From the CFPB

Older consumers are at risk of harm from predatory financial behavior. An analysis of more than 72,000 financial complaints submitted by older consumers (those 62...

Oct 11, 2017 Report

In early September, my personal information - Social Security number, birthdate, address - and that of 143 million other users, was compromised in...

Sep 26, 2017 Blog Post

The Consumer Financial Protection Bureau and its Consumer Complaint Database provide a good example of how a two-way flow of information can help make government...

Jun 22, 2017 Blog Post
How the CFPB Safeguards Military Members and Veterans from Abuse in the Financial Marketplace

The men and women who serve in America’s military are also active consumers in America’s financial marketplace, where tricks and traps can cause harm to...

Jun 6, 2017 Report

The Consumer Financial Protection Bureau receives more complaints about debt collection than about any other topic. The complaints are submitted by consumers who reach out...

May 4, 2017 Blog Post

The Consumer Financial Protection Bureau has helped consumers reclaim billions of dollars lost through unfair financial practices. As of the end of 2016, the CFPB...

May 2, 2017 Blog Post
Consumer Complaints About Medical Debt Collectors, and How the CFPB Can Help

Medical debt collectors often employ aggressive tactics and attempt to collect debt from the wrong customers – putting consumers' credit records at risk. Medical debt...

Apr 11, 2017 Report

The tactics used by the debt collection are a growing source of consumer pain; they include incessant calling, threats of arrest, and damaged credit reports...

Apr 11, 2017 Blog Post

Banks play a crucial role in society: They keep our money safe and put it to work. But today, banks are making an increasing amount...

Dec 15, 2016 Blog Post

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