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Consumer Protection
Mortgage servicers failed Americans during the last recession. And if early data from the Consumer Financial Protection Bureau is any indication, history may well be...
May 29, 2020 Blog Post
During the 2008 financial crisis, mortgage servicers failed their customers badly — losing track of payments, charging fictional fees, and “robo-signing” foreclosure documents. As homeowners...
May 19, 2020 Blog Post
Since the end of the Great Recession, auto debt has reached historic levels. How'd we get here, and what can we do? Analyst R.J. Cross...
May 7, 2020 Blog Post
At a time of unprecedented economic and social uncertainty, debt collectors are harrassing consumers. Will the Consumer Financial Protection Bureau - the top cop on...
Apr 14, 2020 Blog Post
The current crisis calls upon us to build more resilience into our economy and our society; to build new structures so that even if a...
Mar 30, 2020 Blog Post
AutoNation was once a leader when it came to safety, but our new report found that 1 in 9 surveyed used vehicles on its lots...
Oct 31, 2019 Blog Post
AutoNation, which bills itself as “America’s Largest Auto Retailer,” is selling recalled used vehicles that contain dangerous safety defects. In a survey of over 2,400...
Oct 15, 2019 Report
We’re surrounded by advertising. Every day, we see billboards, TV ads, advertisements in magazines, and corporate sponsors at all sorts of events. Much of the...
Jul 16, 2019 Blog Post
Testimony of R.J. Cross, Frontier Group policy analyst, at a hearing on examining discrimination in the automobile loan and insurance industries before the U.S. House...
May 1, 2019 Blog Post
College students across the U.S. are at risk of being taken advantage of by banks that pay colleges to market checking accounts directly to students....
Apr 4, 2019 Report
