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Consumer Protection

While it’s no secret that many consumers are facing financial distress during COVID-19, data from the Consumer Financial Protection Bureau can shed some light on...

Nov 10, 2020 Blog Post
Producer Responsibility Policies to Move the U.S. Toward Zero Waste

Producer responsibility programs are a valuable tool for tackling the plastic waste crisis. They have a successful track record of shifting incentives for producers away...

Oct 29, 2020 Report

What can the CFPB Consumer Complaint Database tell us about the tricks and scams faced by consumers buying or leasing a vehicle? And what can...

Oct 22, 2020 Blog Post
Pandemic worsens existing consumer problems with car buying in CFPB data

Financing the purchase of a car is a minefield for consumers at even the best of times. Tricks and traps in the auto marketplace can...

Oct 12, 2020 Report

Americans cooking at home these days are putting a higher value on good food. Europeans love quality food and support strong food safety rules. We...

Sep 25, 2020 Blog Post

Mortgage servicers failed Americans during the last recession. And if early data from the Consumer Financial Protection Bureau is any indication, history may well be...

May 29, 2020 Blog Post

During the 2008 financial crisis, mortgage servicers failed their customers badly — losing track of payments, charging fictional fees, and “robo-signing” foreclosure documents. As homeowners...

May 19, 2020 Blog Post

Since the end of the Great Recession, auto debt has reached historic levels. How'd we get here, and what can we do? Analyst R.J. Cross...

May 7, 2020 Blog Post

At a time of unprecedented economic and social uncertainty, debt collectors are harrassing consumers. Will the Consumer Financial Protection Bureau - the top cop on...

Apr 14, 2020 Blog Post

The current crisis calls upon us to build more resilience into our economy and our society; to build new structures so that even if a...

Mar 30, 2020 Blog Post

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