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Consumer Protection

The public policy landscape is changing more rapidly than ever before – presenting new challenges on a nearly weekly basis. Sometimes, the solutions to those...

Jul 1, 2014 Blog Post
The CFPB's Consumer Complaint Database Gets Real Results for Credit Card Holders

Despite the benefits to consumers brought by enactment of the Credit Card Accountability Responsibility and Disclosure (Credit CARD) Act of 2009, consumer complaints about credit...

Mar 31, 2014 Report
The CFPB’s Consumer Complaint Database Gets Real Results for Consumers

The Consumer Financial Protection Bureau (CFPB) was established in 2010 in the wake of the worst financial crisis in decades. Its mission is to...

Feb 27, 2014 Report

Allying with local officials, Cordray said, would result in local complaints about financial products being forwarded to the Consumer Financial Protection Bureau for analysis and...

Feb 11, 2014 Blog Post

Armed with greater knowledge about the notoriously opaque student loan market, citizens and consumers will now be able to make more educated and informed choices...

Dec 10, 2013 Blog Post
The CFPB's Consumer Complaint Database Gets Real Results for Victims of Credit Reporting Errors

One in 20 Americans has an error on one or more of their credit reports that could affect the prices they pay for financial products....

Nov 19, 2013 Report
The CFPB's Consumer Complaint Database Gets Real Results for Student Borrowers

Private student loans (PSLs) are typically far more risky and expensive for consumers seeking a way to pay for college than federally-backed student loans. Private...

Oct 24, 2013 Report

The CFPB’s Consumer Complaint Database reminds us of the power of information transparency. Now that banks and other financial services firms know that consumer...

Sep 18, 2013 Blog Post
CFPB's Consumer Complaint Database Gets Real Results for Consumers

Established in 2010, the Consumer Financial Protection Bureau (CFPB) helps protect consumers from dangerous and unfair practices in the marketplace for financial services. Addressing consumer...

Sep 17, 2013 Report

In a shining display of transparency and open government, the Consumer Financial Protection Bureau has made its database of consumer complaints about financial services available...

Jul 23, 2013 Blog Post

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