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Consumer Protection
If driving around in a vehicle with dangerous, defective parts is something you’d like to avoid, then next time you’re buying a used car –...
Oct 13, 2017 Blog Post
The findings of our new report, Older Consumers in the Financial Marketplace, suggest that mistreatment of older consumers by financial companies is widespread – but...
Oct 12, 2017 Blog Post
Older consumers are at risk of harm from predatory financial behavior. An analysis of more than 72,000 financial complaints submitted by older consumers (those 62...
Oct 11, 2017 Report
Handing over the keys to the automakers hasn’t worked to maximize safety before, and it likely won’t work this time either.
Oct 3, 2017 Blog Post
CarMax, the nation's largest retailer of used vehicles, is selling recalled vehicles that contain dangerous safety defects. In a survey of nearly 1,700 vehicles for...
Sep 28, 2017 Report
In early September, my personal information - Social Security number, birthdate, address - and that of 143 million other users, was compromised in...
Sep 26, 2017 Blog Post
The Consumer Financial Protection Bureau and its Consumer Complaint Database provide a good example of how a two-way flow of information can help make government...
Jun 22, 2017 Blog Post
The men and women who serve in America’s military are also active consumers in America’s financial marketplace, where tricks and traps can cause harm to...
Jun 6, 2017 ReportIn the 1990s, my grandmother lost $60,000 to a financial scammer who took advantage of her age and vulnerability. A lucky, and perhaps illegal, phone...
May 5, 2017 Blog Post
The Consumer Financial Protection Bureau receives more complaints about debt collection than about any other topic. The complaints are submitted by consumers who reach out...
May 4, 2017 Blog Post
