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Consumer Protection

We welcomed the new year with a series of blog posts covering a number of our issue areas. Policy analysts reviewed developments and opportunities as...

Jan 27, 2015 Blog Post
The 29th Annual Survey of Toy Safety

Despite strong standards for toy safety established by the Consumer Product Safety Commission (CPSC), toy companies continue to sell potentially dangerous toys. Trouble in Toyland...

Dec 1, 2014 Report

It is time for public interest advocates to articulate and fight for a new conception of “right to know” – one that is more expansive,...

Jul 3, 2014 Blog Post

The public policy landscape is changing more rapidly than ever before – presenting new challenges on a nearly weekly basis. Sometimes, the solutions to those...

Jul 1, 2014 Blog Post
The CFPB's Consumer Complaint Database Gets Real Results for Credit Card Holders

Despite the benefits to consumers brought by enactment of the Credit Card Accountability Responsibility and Disclosure (Credit CARD) Act of 2009, consumer complaints about credit...

Mar 31, 2014 Report
The CFPB’s Consumer Complaint Database Gets Real Results for Consumers

The Consumer Financial Protection Bureau (CFPB) was established in 2010 in the wake of the worst financial crisis in decades. Its mission is to...

Feb 27, 2014 Report

Allying with local officials, Cordray said, would result in local complaints about financial products being forwarded to the Consumer Financial Protection Bureau for analysis and...

Feb 11, 2014 Blog Post

Armed with greater knowledge about the notoriously opaque student loan market, citizens and consumers will now be able to make more educated and informed choices...

Dec 10, 2013 Blog Post
The CFPB's Consumer Complaint Database Gets Real Results for Victims of Credit Reporting Errors

One in 20 Americans has an error on one or more of their credit reports that could affect the prices they pay for financial products....

Nov 19, 2013 Report
The CFPB's Consumer Complaint Database Gets Real Results for Student Borrowers

Private student loans (PSLs) are typically far more risky and expensive for consumers seeking a way to pay for college than federally-backed student loans. Private...

Oct 24, 2013 Report

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