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Consumer Protection

How the CFPB Safeguards Military Members and Veterans from Abuse in the Financial Marketplace

The men and women who serve in America’s military are also active consumers in America’s financial marketplace, where tricks and traps can cause harm to...

Jun 6, 2017 Report

In the 1990s, my grandmother lost $60,000 to a financial scammer who took advantage of her age and vulnerability. A lucky, and perhaps illegal, phone...

May 5, 2017 Blog Post

The Consumer Financial Protection Bureau receives more complaints about debt collection than about any other topic. The complaints are submitted by consumers who reach out...

May 4, 2017 Blog Post

The Consumer Financial Protection Bureau helps protect consumers in the financial marketplace, which includes banks, debt collectors, mortgage and vehicle lenders, credit card companies, credit...

May 3, 2017 Blog Post

The Consumer Financial Protection Bureau has helped consumers reclaim billions of dollars lost through unfair financial practices. As of the end of 2016, the CFPB...

May 2, 2017 Blog Post
Consumer Complaints About Medical Debt Collectors, and How the CFPB Can Help

Medical debt collectors often employ aggressive tactics and attempt to collect debt from the wrong customers – putting consumers' credit records at risk. Medical debt...

Apr 11, 2017 Report

The tactics used by the debt collection are a growing source of consumer pain; they include incessant calling, threats of arrest, and damaged credit reports...

Apr 11, 2017 Blog Post

A few highlights from our work in 2016, including envisioning a new transportation future, highlighting the promise of solar energy, exposing the dangers of fracking,...

Jan 4, 2017 Blog Post

Banks play a crucial role in society: They keep our money safe and put it to work. But today, banks are making an increasing amount...

Dec 15, 2016 Blog Post
The CFPB Defends Consumers Against Harmful and Deceptive Fees

Through the first three quarters of 2016, 626 large banks reported collecting $8.4 billion in revenue from overdraft and NSF fees, an increase of 3.6...

Dec 15, 2016 Report

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