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Consumer Protection

Handing over the keys to the automakers hasn’t worked to maximize safety before, and it likely won’t work this time either.

Oct 3, 2017 Blog Post
CarMax Doubles Down on Selling Unsafe Recalled Vehicles

CarMax, the nation's largest retailer of used vehicles, is selling recalled vehicles that contain dangerous safety defects. In a survey of nearly 1,700 vehicles for...

Sep 28, 2017 Report

In early September, my personal information - Social Security number, birthdate, address - and that of 143 million other users, was compromised in...

Sep 26, 2017 Blog Post

The Consumer Financial Protection Bureau and its Consumer Complaint Database provide a good example of how a two-way flow of information can help make government...

Jun 22, 2017 Blog Post
How the CFPB Safeguards Military Members and Veterans from Abuse in the Financial Marketplace

The men and women who serve in America’s military are also active consumers in America’s financial marketplace, where tricks and traps can cause harm to...

Jun 6, 2017 Report

In the 1990s, my grandmother lost $60,000 to a financial scammer who took advantage of her age and vulnerability. A lucky, and perhaps illegal, phone...

May 5, 2017 Blog Post

The Consumer Financial Protection Bureau receives more complaints about debt collection than about any other topic. The complaints are submitted by consumers who reach out...

May 4, 2017 Blog Post

The Consumer Financial Protection Bureau helps protect consumers in the financial marketplace, which includes banks, debt collectors, mortgage and vehicle lenders, credit card companies, credit...

May 3, 2017 Blog Post

The Consumer Financial Protection Bureau has helped consumers reclaim billions of dollars lost through unfair financial practices. As of the end of 2016, the CFPB...

May 2, 2017 Blog Post
Consumer Complaints About Medical Debt Collectors, and How the CFPB Can Help

Medical debt collectors often employ aggressive tactics and attempt to collect debt from the wrong customers – putting consumers' credit records at risk. Medical debt...

Apr 11, 2017 Report

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