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Mortgage servicers failed homeowners during the last recession. Let’s not let that happen again.

Consumer alerts

Mortgage servicers failed homeowners during the last recession. Let’s not let that happen again.

During the 2008 financial crisis, mortgage servicers failed their customers badly — losing track of payments, charging fictional fees, and “robo-signing” foreclosure documents. As homeowners now turn to their servicers for relief in a new crisis, should they expect the same mess all over again?

The Threat of Financial Scams for Servicemembers and Veterans

Consumer alerts

The Threat of Financial Scams for Servicemembers and Veterans

On Veterans Day, we often think of the enormous challenges faced by American servicemembers: the grueling physical tests of training and operations; the pain of time away from loved ones; and the risk of physical danger in deployment overseas. One less-discussed challenge of military service is the unique vulnerability servicemembers and veterans can face to scams in the financial marketplace.

The Bus Not Taken: How Easy Auto Loans Reinforced Car Dependence and Killed Transit Ridership

Consumer alerts

The Bus Not Taken: How Easy Auto Loans Reinforced Car Dependence and Killed Transit Ridership

In the years since the Great Recession, a torrent of cheap and easy credit has washed over car showrooms and used car lots. Many have compared this recent free-for-all in the subprime auto market to the housing market right before the 2007 collapse of the housing bubble. But few have talked – until now – about the effect this influx of cheap money has had on Americans’ transportation choices.

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