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CFPB data shows consumers are “struggling to pay” during the pandemic

Consumer alerts

CFPB data shows consumers are “struggling to pay” during the pandemic

While it’s no secret that many consumers are facing financial distress during COVID-19, data from the Consumer Financial Protection Bureau can shed some light on just which financial issues consumers have been most affected by, and what kinds of help they need to get through the coming months.

Mortgage servicers failed homeowners during the last recession. Let’s not let that happen again.

Consumer alerts

Mortgage servicers failed homeowners during the last recession. Let’s not let that happen again.

During the 2008 financial crisis, mortgage servicers failed their customers badly — losing track of payments, charging fictional fees, and “robo-signing” foreclosure documents. As homeowners now turn to their servicers for relief in a new crisis, should they expect the same mess all over again?

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