Protecting those who serve
The Consumer Financial Protection Bureau has returned hundreds of millions of dollars to servicemembers who have been harmed in the financial marketplace.
Consumer alerts
The Latest on Consumer alerts
Big data centers, big problems
Automatic Textbook Billing
College textbooks are expensive. So why is it so hard to find alternatives?
A look back at what our unique network accomplished in 2023
How useful are hospital price transparency tools?
More Resources
How do dating apps use my data? A video explainer
Gasoline prices are setting records. But what about gasoline bills?
The Auto Lemon Index
New Fed data reveal auto debt at historic highs
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Your Phone Isn’t Listening to You. It’s Just Tracking Your Every Move.
With our phones constantly at our sides, feeding us ads that seem a bit too on the nose, many can’t help but wonder if our phones are eavesdropping on us. While there's no easy answer, the evidence points to no. However, there's a far more sinister reason why tech companies choose not to listen to our conversations: they already have all the information about us they could ever need.
Frontier Group at 25: Defending consumers in the financial marketplace
A look back at Frontier Group's research on consumer complaints about predatory banks, lenders and other financial companies, and our work defending the Consumer Financial Protection Bureau from attempts to weaken or dismantle it.
How to explore consumer problems in the financial marketplace using the CFPB’s Consumer Complaint Database
The information in the CFPB's Consumer Complaint Database is a treasure trove of information about consumer experiences in the financial marketplace. But the database can present challenges for new users. Here's some information and tips for getting the most out of the database, and a new tool for downloading data.
CFPB data shows consumers are “struggling to pay” during the pandemic
While it’s no secret that many consumers are facing financial distress during COVID-19, data from the Consumer Financial Protection Bureau can shed some light on just which financial issues consumers have been most affected by, and what kinds of help they need to get through the coming months.
Paying off a car loan was hard enough. Then the pandemic hit.
What can the CFPB Consumer Complaint Database tell us about the tricks and scams faced by consumers buying or leasing a vehicle? And what can we do about?