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CFPB
Mortgage servicers failed Americans during the last recession. And if early data from the Consumer Financial Protection Bureau is any indication, history may well be...
May 29, 2020 Blog Post
During the 2008 financial crisis, mortgage servicers failed their customers badly — losing track of payments, charging fictional fees, and “robo-signing” foreclosure documents. As homeowners...
May 19, 2020 Blog Post
Since the end of the Great Recession, auto debt has reached historic levels. How'd we get here, and what can we do? Analyst R.J. Cross...
May 7, 2020 Blog Post
At a time of unprecedented economic and social uncertainty, debt collectors are harrassing consumers. Will the Consumer Financial Protection Bureau - the top cop on...
Apr 14, 2020 Blog Post
On Veterans Day, we often think of the enormous challenges faced by American servicemembers: the grueling physical tests of training and operations; the pain of...
Nov 9, 2018 Blog Post
For most of its history, the Consumer Financial Protection Bureau (CFPB) has stood up for consumers, including by publishing detailed analyses of financial complaints. However,...
Jun 5, 2018 Report
The acting director of the Consumer Financial Protection Bureau, Mick Mulvaney, is considering removing public access to the CFPB's online repository of more than one...
Jun 4, 2018 Report
The findings of our new report, Older Consumers in the Financial Marketplace, suggest that mistreatment of older consumers by financial companies is widespread – but...
Oct 12, 2017 Blog Post
Older consumers are at risk of harm from predatory financial behavior. An analysis of more than 72,000 financial complaints submitted by older consumers (those 62...
Oct 11, 2017 Report
In early September, my personal information - Social Security number, birthdate, address - and that of 143 million other users, was compromised in...
Sep 26, 2017 Blog Post
