While it’s no secret that many consumers are facing financial distress during COVID-19, data from the Consumer Financial Protection Bureau can shed some light on...
Nov 10, 2020 Blog PostWhat can the CFPB Consumer Complaint Database tell us about the tricks and scams faced by consumers buying or leasing a vehicle? And what can...
Oct 22, 2020 Blog PostFinancing the purchase of a car is a minefield for consumers at even the best of times. Tricks and traps in the auto marketplace can...
Oct 12, 2020 ReportMortgage servicers failed Americans during the last recession. And if early data from the Consumer Financial Protection Bureau is any indication, history may well be...
May 29, 2020 Blog PostDuring the 2008 financial crisis, mortgage servicers failed their customers badly — losing track of payments, charging fictional fees, and “robo-signing” foreclosure documents. As homeowners...
May 19, 2020 Blog PostSince the end of the Great Recession, auto debt has reached historic levels. How'd we get here, and what can we do? Analyst R.J. Cross...
May 7, 2020 Blog PostAt a time of unprecedented economic and social uncertainty, debt collectors are harrassing consumers. Will the Consumer Financial Protection Bureau - the top cop on...
Apr 14, 2020 Blog PostOn Veterans Day, we often think of the enormous challenges faced by American servicemembers: the grueling physical tests of training and operations; the pain of...
Nov 9, 2018 Blog PostFor most of its history, the Consumer Financial Protection Bureau (CFPB) has stood up for consumers, including by publishing detailed analyses of financial complaints. However,...
Jun 5, 2018 ReportThe acting director of the Consumer Financial Protection Bureau, Mick Mulvaney, is considering removing public access to the CFPB's online repository of more than one...
Jun 4, 2018 Report