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CFPB

A look back at Frontier Group's research on consumer complaints about predatory banks, lenders and other financial companies, and our work defending the Consumer Financial...

Jun 15, 2021 Blog Post

The information in the CFPB's Consumer Complaint Database is a treasure trove of information about consumer experiences in the financial marketplace. But the database can...

Feb 11, 2021 Blog Post

While it’s no secret that many consumers are facing financial distress during COVID-19, data from the Consumer Financial Protection Bureau can shed some light on...

Nov 10, 2020 Blog Post

What can the CFPB Consumer Complaint Database tell us about the tricks and scams faced by consumers buying or leasing a vehicle? And what can...

Oct 22, 2020 Blog Post
Pandemic worsens existing consumer problems with car buying in CFPB data

Financing the purchase of a car is a minefield for consumers at even the best of times. Tricks and traps in the auto marketplace can...

Oct 12, 2020 Report

Mortgage servicers failed Americans during the last recession. And if early data from the Consumer Financial Protection Bureau is any indication, history may well be...

May 29, 2020 Blog Post

During the 2008 financial crisis, mortgage servicers failed their customers badly — losing track of payments, charging fictional fees, and “robo-signing” foreclosure documents. As homeowners...

May 19, 2020 Blog Post

Since the end of the Great Recession, auto debt has reached historic levels. How'd we get here, and what can we do? Analyst R.J. Cross...

May 7, 2020 Blog Post

At a time of unprecedented economic and social uncertainty, debt collectors are harrassing consumers. Will the Consumer Financial Protection Bureau - the top cop on...

Apr 14, 2020 Blog Post

On Veterans Day, we often think of the enormous challenges faced by American servicemembers: the grueling physical tests of training and operations; the pain of...

Nov 9, 2018 Blog Post

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