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CFPB

On Veterans Day, we often think of the enormous challenges faced by American servicemembers: the grueling physical tests of training and operations; the pain of...

Nov 9, 2018 Blog Post
CFPB Data Reveal Consumer Complaints by Company

For most of its history, the Consumer Financial Protection Bureau (CFPB) has stood up for consumers, including by publishing detailed analyses of financial complaints. However,...

Jun 5, 2018 Report
The Case for Public Access to the CFPB’s Financial Complaints Database

The acting director of the Consumer Financial Protection Bureau, Mick Mulvaney, is considering removing public access to the CFPB's online repository of more than one...

Jun 4, 2018 Report

The findings of our new report, Older Consumers in the Financial Marketplace, suggest that mistreatment of older consumers by financial companies is widespread – but...

Oct 12, 2017 Blog Post
An Analysis of Complaints, and Results, From the CFPB

Older consumers are at risk of harm from predatory financial behavior. An analysis of more than 72,000 financial complaints submitted by older consumers (those 62...

Oct 11, 2017 Report

In early September, my personal information - Social Security number, birthdate, address - and that of 143 million other users, was compromised in...

Sep 26, 2017 Blog Post

The Consumer Financial Protection Bureau and its Consumer Complaint Database provide a good example of how a two-way flow of information can help make government...

Jun 22, 2017 Blog Post
How the CFPB Safeguards Military Members and Veterans from Abuse in the Financial Marketplace

The men and women who serve in America’s military are also active consumers in America’s financial marketplace, where tricks and traps can cause harm to...

Jun 6, 2017 Report

The Consumer Financial Protection Bureau receives more complaints about debt collection than about any other topic. The complaints are submitted by consumers who reach out...

May 4, 2017 Blog Post

The Consumer Financial Protection Bureau has helped consumers reclaim billions of dollars lost through unfair financial practices. As of the end of 2016, the CFPB...

May 2, 2017 Blog Post

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